Sherwyn Osbourne

Digicel Guyana’s new Head of Customer Care. Sherwyn has been working in the Customer Care Department from the time the company began operations in Guyana. Prior to his new appointment, he held the position of Support Manager. 

Sherwyn’s career in the area of Customer Service began in 2005 at Qualfon Guyana Ltd, where he was the IT Technician and Customer Care Agent. In 2007, he joined the Digicel team as a Customer Care Agent and his expertise in the field was quickly realized.

In his capacity as Head of Customer Care, Sherwyn is responsible for managing an efficient 24/7 customer care service to Guyanese customers. His department takes pride in ensuring that all customers are satisfied with the products and services they are being offered. His team goes through meticulous training, to ensure that quality customer care service is delivered to customers.